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Interpersonal Communications in the Correctional Setting: TCLEOSE Instructor Guide

A guide "to assist the instructor in developing an appropriate lesson plan or plans to teach the learning objectives and content outline" is provided (p. 1). This 24-hour course includes units regarding: IPC (interpersonal communication) model introduction; the basics -- sizing up the situation; positioning; posturing; observing; listening; summary of the basics; the add-ons -- communicating with inmates; responding to content; responding to feeling; responding to feeling and meaning; asking questions; summary of add-ons; the application -- controlling behavior; handling requests; making requests; reinforcing behavior; and close out. Accession Number: 017481

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