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Recommended Negotiation Guidelines and Policies: National Council of Negotiation Associations (NCNA) and FBI Crisis Negotiation Unit (CNU)

A negotiation process "consistently proven" to be the most risk effective way to resolve a crisis situation is presented. These guidelines are comprised of sections regarding: resolution determination; the preferred strategy; negotiation capability; public confidence and liability; negotiation team composition; mental health assistance; selecting team members; required initial training for negotiators; recurrent negotiation training; team organization; role in command structure; commanders don't negotiate and negotiators don't command; recommended negotiation approaches; desired outcomes; relationship with command; handling the press; post incident debrief and review; and additional guidance. Accession Number: 019480

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