Library
Corrections Library

Los Angeles County Answering Service Solves Telephone Delays and Trains Inmates

This article discusses the Inmate Answering Service, developed by the Los Angeles County Sheriff's Department to improve public access to unrestricted information regarding facilities and persons in custody. Using inmate labor, the system has remarkably improved response to citizen calls, while providing the inmates with training in telemarketing and office reception skills. Accession Number: period70

Related Documents

Viewed 2705 times since 10/31/2006 | Last Modified: 10/31/2006 10:33:50 AM
:: USA.gov > U.S. Dept. of Justice > Bureau of Prisons > National Institute of Corrections > .:: Privacy & Disclaimers :: Accessibility ::.